Decision Intelligence

Live decision stream and policy-risk posture for delegated agent actions.

Real-time decisions evaluated against policies and risk signals

Streaming

Ticket ID

Date of Call

Dispatch

Case Status

Agent ID

Policy / Decision

Distribution of decision risk levels

Live mix

High-Risk

27%

Low

Medium

High

Critical

Drill down to Decision Explorer for full traces.

Auto-block rate

8.4%

Critical decisions blocked

Override rate

12.1%

Human/policy overrides

Risk Drivers

What’s pushing risk up

Last 30 minutes • auto-ranked

Watch

PII vendor publish•Critical

92%

Policy override burst•High

63%

Token scope drift•Medium

54%